1.) What form of payment do you accept?

We accept cash, checks and credit cards.

2.) Do you have to put money down to reserve a trampoline?

Yes. 50% of the total cost of the trampoline will be required at time of reservation. The remaining amount will be charged once the reservation begins and the equipment is installed.

3.) Do I need to be present for delivery?

YES! You MUST be present for delivery of the trampoline. This is where payment, paperwork, and safety guidelines will take place. If no one is present, you WILL NOT receive your trampoline which may result in you losing your reservation.

4.) Do I need to be present for pick up?

No. No one needs to be present when we pick up the trampoline.

5.) Do you offer refunds?

Yes. You are able to cancel 48 hours prior to the beginning of the reservation and receive a full refund for deposit amount. No refunds are given due to inclement weather.

6.) I reserved my trampoline, what time should I expect it to be delivered?

We always aim to deliver during your preferred time frame, but if it is peak season there may be some slight time adjustments. Any adjustment on our end, however, would be properly communicated and confirmed.

7.) What ages are recommended to use a water trampoline?

We recommend that anyone under the age of 18 be supervised. NO ONE under the age of 5 is permitted to use the trampoline at any time.

8.) Do you have any safety guidelines?

Safety guidelines will be reviewed with the paperwork upon delivery. If you have any questions before hand, please don’t hesitate to reach out via email or phone.